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Usually, older adults have lower rates of internet usage than younger people.Therefore, considering the increasing digitalization of our societies, it’s essential to have a good approach and relevant methods with senior citizens.

In the summer holidays we usually go to other places. For this reason, we often lose contact with our usual healthcare environment. Faced with this summer reality, there are more and more public and private health services that offer a remote consultation service. Through the use of simple technologies, such as a mobile chat and an app, we can make consultations with medical professionals from the health services to which we belong. It is, therefore, a particularly useful service in summer. This is not to be confused with chatbots that offer automatic responses to our questions. On the contrary, this is a personalized and highly reliable service.